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On-the-job training

Acquiring knowledge you can apply right away

 
 

On-the-job training improves the way companies train their employees. Would you like to induct new employees more quickly, while also continuously expanding the knowledge and skills of your existing teams? You’re not alone. Many HR managers and executives are faced with the challenge of helping staff put theoretical knowledge into practice effectively without compromising their productivity.

On-the-job training offers the solution. It integrates learning directly into everyday working life, meaning that your employees acquire practical knowledge they can apply straight away. This not only shortens the induction period for new employees, but also raises the profile of continuous development among your entire team. Employees feel valued when they see that their professional development is taken seriously, which leads to greater motivation and long-term loyalty.

In this article, you’ll learn how on-the-job training can optimize your training strategies, which methods and tools have proven effective, and how you can create the ideal conditions for successful training. Read on and discover how you can unleash your employees’ full potential and drive your company forward with targeted on-the-job training.

 

Definition: On-the-job training

On-the-job training means that your employees learn directly at their place of work. They acquire new skills and knowledge by conquering real-life tasks and challenges. Instead of sitting in a classroom, they put knowledge into practice right away and learn through hands-on activities.

For example, a new sales employee could be directly involved in the sales process by first shadowing experienced colleagues during pitches, and then conducting sales calls themselves. An IT employee could be trained by solving real technical problems instead of working on theoretical exercises.

This method not only boosts understanding, but also increases motivation and productivity. On-the-job training integrates training seamlessly into everyday working life, creating a learning environment where knowledge is practical and directly applicable. Employees benefit from immediate feedback and can implement what they have learned right away, which significantly increases the likelihood of the knowledge being retained.

 

Benefits of on-the-job training

On-the-job training offers numerous benefits for both employees and employers. It integrates learning directly into everyday working life and creates a dynamic and practice-oriented learning environment. Training your employees directly on the job increases their motivation and productivity while also encouraging the development of important skills and knowledge. While traditional training methods are often abstract and detached from the actual working environment, on-the-job training makes the learning experience direct and relevant. This leads to faster learning progress and better retention of knowledge. In addition, companies benefit from a more flexible and cost-efficient training strategy that can be easily adapted to their specific needs and challenges.

 

Advantages for employees

  • Direct application of what has been learned: They put their newly acquired knowledge and skills into practice immediately. This consolidates what has been learned and aids understanding.
  • Practical experience: Learning through real-world tasks and challenges increases the relevance and value of the training.
  • Rapid feedback: They receive immediate feedback from superiors and colleagues, which helps them to keep improving.
  • Motivation and commitment: The practical application of new knowledge increases their motivation and commitment, as they see the effects of their hard work immediately.
  • Better career opportunities: Continuous on-the-job training expands their skillsets and increases their chances of career advancement.

Advantages for employers

  • Increased productivity: Your employees become productive more quickly as they can apply what they have learned immediately.
  • Cost efficiency: You save money compared to external training courses and seminars as the training takes place on-site in the person’s usual workplace.
  • Relevance and adaptability: The training can be tailored specifically to the needs of your company and your employees’ respective duties.
  • Increased employee loyalty: Continuous training and development in the workplace makes your employees feel valued and encourages them to stay with the company for longer.
  • Fast integration of new employees: New employees integrate into the team and their areas of responsibility more quickly, which shortens the induction period.
 

Challenges of on-the-job training

On-the-job training offers many advantages, but also brings with it some challenges. Knowing and actively addressing these will help you get the most out of this method. Although on-the-job training is practical and makes knowledge directly applicable, it requires careful planning and implementation to be truly effective. Without the right preparation and support, both employees and the company can encounter difficulties. These challenges include time management, resource allocation, the quality of training, different learning styles, measuring success, and employee motivation and commitment. If you take these factors into account, you’ll create a learning environment that is not only effective but also sustainable. A targeted approach to these challenges enables you to overcome the obstacles and get the maximum benefit out of on-the-job training.

 

Time management

On-the-job training can disrupt the normal working day. Schedule times when the training can be carried out without impacting on existing tasks to ensure that work still runs smoothly.

Resource allocation

On-the-job training requires resources in terms of both time and the experienced staff needed to lead the training. Make sure these resources are available and deployed effectively.

Training quality

Not every employee is naturally a good trainer. Choose your trainers carefully and provide them with the training and support they need to teach effectively.

Individual learning styles

Every employee learns differently. Adapt the training to different learning styles to ensure everyone gets the most out of their on-the-job training.

Measuring success

It can be difficult to measure the success of on-the-job training. Develop clear criteria and metrics to evaluate your program’s progress and effectiveness.

Motivation and engagement

Some employees may see on-the-job training as an additional burden. Communicate the benefits and objectives of the training clearly to boost their motivation and gain their commitment.

 

On-the-job training methods

On-the-job training refers to various practical methods that are integrated directly into the working environment and tailored to your company’s specific needs and objectives. These methods enable your employees to learn effectively and continuously improve their skills. Use them, and you can create a comprehensive and appealing training program that meets both the individual needs of your employees and the strategic goals of your company. Applying what has been learned directly in real working situations maximizes knowledge retention and boosts your employees’ motivation.

Mentoring and coaching

Experienced employees guide less experienced colleagues and support them in their daily tasks. This encourages knowledge transfer and personal development. The mentor or coach provides valuable insights and immediate feedback that significantly shortens the learning curve.

Job rotation

Employees regularly change positions within the company to get to know different roles and departments. This method broadens their understanding of the organization as whole, and encourages the development of a wide range of skills. It also helps them become more flexible and adaptable.

Job shadowing

An employee observes an experienced colleague at work to gain practical insights into specific tasks and processes. This method is particularly useful for new employees who need to get a feel for their role and the corporate culture quickly.

Project work

Employees are involved in projects that lie outside of their normal duties. This gives them the opportunity to learn new skills and develop creative solutions to real-world challenges. Project work encourages teamwork and strengthens your employees’ problem-solving skills.

Learning by doing

Employees carry out certain tasks under supervision and learn through direct experience. This method is particularly effective as it allows staff to put theoretical knowledge straight into practice. It enables them to develop and consolidate their skills in a safe environment.

Feedback sessions

Regular feedback sessions are crucial to assessing learning progress and identifying potential for improvement. Open and constructive feedback helps your employees reflect on their performance and work concertedly on any weaknesses identified.

Peer learning

Employees learn from one another through the exchange of knowledge and experience. This fosters a culture of continuous learning and collaboration. Peer learning can take place informally through discussions and brainstorming, or formally through structured learning circles and workshops.

Task force roles

Your employees work on specific tasks or problems in temporary, interdepartmental teams. This not only strengthens their problem-solving skills, but also fosters interdepartmental cooperation and cohesion within the company.

 

On-the-job training with eLearning

On-the-job training and eLearning are a match made in heaven—a real power couple of employee development. Combining both methods enables you to you create a flexible and effective learning environment that supports your employees as effectively as possible.

eLearning offers a number of advantages that significantly improve on-the-job training. Your employees can access learning content, such as online courses, interactive modules, and digital resources, anytime and anywhere. This means they can learn at their own pace and in line with their individual needs. Imagine an employee being able to focus on an online course during a quiet period in their working day and then applying what they have learned in practice immediately. This seamless integration of theory and practice maximizes retention and encourages continuous skill development.

Another major advantage of eLearning in on-the-job training is the ability to provide customized learning content. You can create specific courses and modules that are tailored precisely to the requirements of your industry and your employees’ individual development goals. This ensures that the training always remains relevant and practical.

In addition, eLearning offers extensive options for success monitoring and feedback. Integrated tests and quizzes let your employees monitor their progress independently and see immediately which areas still require improvement. This promotes self-directed learning and increases their motivation to continuously develop their own skills.

eLearning also supports collaboration and knowledge sharing within your company. Online forums, webinars, and virtual workshops give your employees avenues to share experiences and best practices, ask questions, and develop solutions together. This strengthens the sense of community and fosters a culture of continuous learning and cooperation.

Integrating eLearning into your on-the-job training gives you a flexible, cost-efficient, and scalable learning solution. Your employees get access to high-quality, always-on learning content, can apply it in practice immediately, and receive continuous feedback on their progress. This combination of practical experience and digital learning means you benefit from sustainable and effective employee development programs that make your company future-proof.

 

Examples and best practices for on-the-job training and eLearning

On-the-job training can be utilized successfully in many areas, and is particularly effective when supplemented by eLearning. Regardless of whether your employees work in the office, in production, in the service industry, or in a nursing profession, combining these methods offers numerous advantages and practical learning opportunities.

 

On-the-job training in the office: Onboarding a new accountant

A new accountant starts at a company. She receives the theoretical knowledge she needs through eLearning courses on the company’s internal systems and accounting processes. These online courses include videos, interactive exercises, and tests that teach her the basics, as well as the company’s specific requirements. At the same time, she shadows an experienced colleague and applies what she has learned in practice by carrying out real accounting transactions. The colleague explains the intricacies of the internal processes to her and is available to answer her questions. This combination of digital learning and practical experience gets her off to a fast and effective start.

 

On-the-job training in nursing: Training new nursing staff

The combination of on-the-job training and eLearning is particularly valuable in nursing. New staff start by completing online courses that teach them the most important medical basics and nursing techniques. These courses include videos, case studies, and interactive exercises on topics such as wound care, administering medication, and patient communication. On the practical side, they shadow experienced nursing staff in their daily work, from applying dressings to caring for patients. The experienced nursing staff demonstrate how to do things, monitor the newcomers’ work, and provide constructive feedback. This method ensures that the new staff are both well trained in the theoretical side of nursing and gain practical experience, which significantly improves the quality of care they provide.

 

On-the-job training in production: Introducing new machinery

On-the-job training combined with eLearning offers fantastic advantages for production staff. Say some new machinery in the production line requires specialist knowledge. Employees first complete online tutorials and interactive modules to learn how it works and understand the associated safety regulations. These digital training courses contain step-by-step guides, safety videos, and tests to ensure the knowledge is retained. The employees then apply this knowledge directly at the machine under the guidance of an experienced technician. The technician shows them the practical steps, corrects mistakes, and gives immediate feedback. This method ensures that your employees not only master the theory, but also get to put it into practice safely and efficiently.

There is also the option of attaching a QR code to each machine, which then opens up a brief introduction and the most important check questions on a mobile device when scanned. This means that your employees can call up the information they need quickly and easily if they are unsure. This type of mobile learning can save a great deal of time and resources.

 

On-the-job training in the service industry: Inducting a new waiter

In the service sector, for example in the catering industry, new employees can be quickly inducted through a combination of on-the-job training and eLearning. A new waiter starts by completing eLearning modules that teach him about the menu and service standards. These modules contain detailed descriptions of the food and drinks served, all of the mandatory hygiene and occupational safety training he needs, video instructions demonstrating service techniques, and quizzes to check what the has learned. During the shift, he shadows an experienced colleague and learns how to talk to guests, serve food and drinks, and use the cash register system. The experienced colleague gives him tips, shows him efficient working methods, and supports him with his first customers. Being able to apply what has been learned immediately helps him familiarize himself with the environment quickly and provide a high quality of service. In the hospitality industry, where there is especially high pressure and a tense staffing situation, on-the-job training enables even inexperienced staff to be inducted quickly and smoothly.

 
 

Software that supports your employees with on-the-job training

Having the right software professionalizes your eLearning strategy and makes on-the-job training much easier. Depending on the strategy and the field you work in, you can even use it to complete HR tasks more quickly and in a more targeted manner. You can create didactically effective eLearning courses that support your employees, and keep track of knowledge acquisition and potential skill gaps.

Authoring tools

Authoring tools such as Knowledgeworker Create, Articulate 360, and Lectora enable you to create customized eLearning content. You can develop interactive courses, videos, and quizzes that are precisely tailored to the needs of your company and your employees. These tools offer a user-friendly interface and numerous templates you can use to create high-quality learning content quickly and effectively.

Learning management systems (LMSs)

Learning management systems such as Knowledgeworker Share, eFront, and Cornerstone help you manage and organize your training programs. An LMS enables you to deliver courses, track progress, and issue certificates. Your employees have access to the learning content at all times and can continue their training independently. Calendar management helps you plan the specific measures involved in on-the-job training and assign them to the employees involved. An LMS also offers comprehensive reporting functions you can use to measure and analyze the success of your training programs.

Learning experience platforms (LXPs)

Learning platforms like EdCast enable you to create a customized learning experience tailored to your employees’ individual needs and interests. An LXP gives your employees access to a variety of learning resources, including videos, articles, and courses. The platforms use AI to suggest relevant content and encourage continuous learning. The perfect complement to on-the-job training.

Flashcard apps

Flashcard apps such as Knowledgeworker Cards are ideal tools for mobile learning. These apps help your employees learn important information and concepts in small, easily digestible chunks. Flashcards are particularly suitable for repeating and consolidating knowledge. Your employees can use the cards anytime and anywhere, which makes learning flexible and efficient. They are an ideal tool for refreshing knowledge during on-the-job training.

Apps for scenario-based learning

Apps such as Knowledgeworker Coach facilitate scenario-based learning, in which your employees learn through realistic scenarios and simulations. These apps present your employees with real-world challenges and develop their critical thinking and problem-solving skills. Scenario-based learning provides an immersive learning experience that reinforces what has been learned and facilitates its practical application during on-the-job training.

Skill management software

Skill management software, e.g. from Cornerstone, helps you identify, evaluate, and develop your employees’ skills in a targeted manner. It enables you to identify skill gaps and create individual development plans. This ensures that your employees acquire the skills they need to perform their roles effectively and continue to develop.

Performance management software

Performance management software helps you continuously monitor and evaluate your employees’ performance. It enables you to set clear goals, conduct regular performance reviews, and provide constructive feedback. It helps improve performance and encourage professional development through on-the-job training.

 

How to create the right conditions for successful on-the-job training

To ensure your on-the-job training program is a success, you first need to create an environment that encourages continuous learning and growth. The following steps will help you lay the foundations.

Establish a positive learning culture in your company. A learning culture in which training and personal growth are seen as key values motivates your employees to actively participate in on-the-job training. Make it clear that learning and development are valued. Organize regular training sessions, workshops, and forums where employees can share their experiences and learn from one another.

Make sure that managers actively support the training program. When line managers take on-the-job training seriously and participate in it themselves, they set a positive example. Managers should regularly interact with their teams, provide feedback, and monitor training progress. This support shows employees that their development is important and encouraged.

Set clear objectives and expectations. Define precisely which skills and knowledge you want your employees to acquire through the training. Communicate these goals clearly and make sure that everyone involved knows what is expected. This transparency helps employees focus on their learning objectives and measure their progress.

Use modern technologies to support the training. eLearning platforms, learning management systems (LMSs) and flashcard apps offer flexible and interactive learning opportunities. These tools enable employees to access learning content anytime and anywhere, and to consolidate what they have learned at their own pace. Combine these digital solutions with practical tasks to create a comprehensive learning experience.

Create opportunities for hands-on learning. Being able to apply what has been learned directly in the workplace is crucial for successful learning. Give your employees the opportunity to immediately apply their newly acquired knowledge to real projects and tasks. Experienced colleagues and mentors can provide support and valuable feedback.

Encourage open dialog and feedback. An open communication climate in which questions can be asked and experiences shared is essential. Regular feedback sessions help everyone evaluate their learning progress and identify potential for improvement. These discussions should be constructive and supportive in order to motivate employees and encourage their development.

Implement incentives and rewards. Celebrate your employees’ successes and recognize their progress. Rewards and incentives provide additional motivation and increase commitment to on-the-job training. A simple thank you or a small bonus can make a real difference.

 

Implementing a combination of on-the-job training and eLearning

By carefully planning and implementing a combination of on-the-job training and eLearning, you can create an effective and sustainable learning environment in which your employees benefit from practical and flexible learning opportunities that continuously expand their skills and knowledge. Deploy the right mix of digital and practical training methods to develop your employees’ full potential and ensure your company’s lasting success. The following steps provide you with guidance on implementing on-the-job training in your personnel development strategy.

1. Carry out a needs analysis

Start with a comprehensive analysis of your employees’ learning needs. Identify the skills and knowledge you need in-house to achieve your corporate objectives. Interview employees and managers to gain clear insights into current skill gaps and learning requirements.

2. Define learning objectives

Set clear, measurable learning objectives. These objectives should be specifically tailored to the needs of both your company and your employees. Define which competencies and skills you want your employees to acquire through the training.

3. Select suitable eLearning software

Choose eLearning software that suits your company’s requirements. Learning management systems (LMSs) help you manage your training programs. Learning experience platforms (LXPs) offer personalized learning experiences. Authoring tools enable you to create customized content. Assess the various options and choose the tools that best meet your needs.

4. Develop training content

Create engaging and relevant training content. Use authoring tools to develop interactive courses, videos, and quizzes. Make sure the content is practical and tailored to your employees’ specific duties. Combine theoretical knowledge with practical exercises that enable staff to apply what they have learned straight away.

5. Create a training plan

Create a structured training plan that includes both eLearning modules and practical training units. Schedule regular times for employees to train and apply what they have learned. A well-planned schedule helps to organize the learning process and ensure that all the relevant topics are covered.

6. Select trainers and mentors

Select experienced employees to act as trainers and mentors. They should not only have specialist knowledge, but also some level of teaching skills. Train your trainers so they can impart knowledge effectively and offer constructive feedback.

7. Establish a positive learning culture

Establish a positive learning culture at your company. Motivate your employees to actively engage in training and to continuously develop their skills. Communicate the benefits of the training clearly and show how it contributes to their personal and professional development.

8. Feedback and measuring success

Implement regular feedback sessions and monitor performance. Use the functions of your LMS or LXP to track and evaluate employee progress. Constructive feedback helps you optimize the learning process and ensure that learning objectives are achieved.

 

The bottom line.

Combining on-the-job training with eLearning is a powerful way of providing efficient and practical training for your employees. They benefit from a positive learning culture, clear objectives, and support from experienced trainers and mentors. Modern technologies such as learning management systems, learning platforms, authoring tools, flashcard apps, and scenario-based learning apps complement practical training and offer flexible, personalized learning opportunities.

A well thought-out training plan and regular feedback are crucial to monitoring learning progress and ensuring continuous improvement. Combine these strategies and you’ll create an effective and sustainable learning environment that motivates your employees and continuously improves their skills.

Contact us for advice and support in selecting the right software and implementing your training program. Let’s work together to develop your employees’ full potential and make your company fit for the future.

 
Nadine Pedro
[Translate to English:] Nadine Pedro, chemmedia AG
Nadine Pedro
eLearning author
 

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