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Outstanding enterprise competency management

Key strategies and innovative software solutions for personnel development


Your employees’ knowledge and skills determine whether your company succeeds or fails. This is just one of the many reasons why systematic competency management should play a role in your personnel development structures. It encourages your employees to identify with the company, and drives the targeted further development of their skills and competencies.

The digital transformation is opening up innovative and efficient ways for companies to implement and optimize competency management. eLearning and intelligent HR software are digital tools you can use to simplify learning processes and accelerate competency management.

This article gives you a complete overview of the different facets of competency management, and shows how you can fully exploit your workforce’s potential with eLearning and intelligent HR software. 

Together, we’ll explore innovative approaches and open up new opportunities to proactively shape and promote the development and deployment of competencies within your company. Our goal is to pave your way to a future-proof and competent workforce.


Competency management: Definition and core aspects

Competency management is the systematic analysis, planning, development and evaluation of the competencies of a company’s employees. It aims to harmonize their individual skills and knowledge with the strategic goals of the company, thereby ensuring that the workforce has the necessary competencies to effectively meet the challenges of the market and ensure the long-term success of the business.


Types of competencies

Competency is not a one-size-fits-all concept. In competency management, it makes sense to differentiate between the different types of competency as each individual has their own development needs.




Subject matter competency

Subject matter competency refers to the specific specialist knowledge and technical skills necessary to perform certain professional activities.

Programming skills, legal knowledge, medical expertise

Traditional further education and training courses, online courses, textbooks, training on the job

Methodological competency

Methodological competency refers to the ability to apply acquired knowledge effectively, solve problems systematically, and work on tasks in a structured manner.

Project management skills, analytical thinking, time management

Learning-by-doing, mentoring, coaching, scenario-based learning

Social competency

Social competency is the ability to communicate, interact and cooperate with other people.

Empathy, ability to deal with conflicts, ability to work as part of a team, intercultural competence

Scenario-based learning, communication training, reflecting on one’s own behavior


Self-competency refers to the ability to self-reflect, self-motivate and act independently.

Self-confidence, self-management, resilience, lifelong learning

Mentoring, coaching, personal development training


The role of competency management in companies

Imagine your company is a professional sports team. Every player knows exactly what to do, has the necessary skills, and is willing to give their all for the success of the group. This is the ideal that competency management strives for in the corporate world. It is your key to creating a workforce that will perform at its best not only today but also into the future.

Strategic advantage

Competency management is more than just a part of your day-to-day HR work; it is a crucial strategic element that ensures the entire company’s success. If you understand your workforce’s skills in detail and foster them in a targeted way, you can unlock potential that will give your company a clear competitive advantage.

Prioritize the employees

It’s about putting your employees first. Recognize their strengths, work on their weaknesses, and unleash a level of motivation and commitment you may have previously thought impossible.

Securing your future

In times of rapid change and increasing uncertainty, it’s crucial to have the right skills in-house, not only now, but into the future. Competency management is your tool to ensure the ongoing viability of your company.

Learning culture

Foster a culture of lifelong learning. Make it clear that development and training are not only expected, but also valued and supported. This creates a work environment that attracts and retains talent.

Continuous improvement

Think of competency management as a process of continuous improvement. There is always something to learn, always an area in which you can develop further. And that’s what makes it so appealing.


The competency management process: A guide

Competency management is a multi-faceted process that requires careful planning, execution, and evaluation. We’ve put together a short guide to help you implement competency management at your company:

competency management process

1. Needs analysis: Where are we now, and where do we want to be?

Determine current situation: Analyze the current level of competency of your workforce. What skills and knowledge are available?

Define target situation: Determine which competencies you need to achieve your company goals. Where do you see your business going in the future, and what skills will you need to get there?


2. Identification: Who adds what?

Create competency profiles: Record your employees’ individual competencies. Use structured discussions, self-assessments and, if necessary, assessments.

Create transparency: Make sure that everyone involved has a clear overview of the competencies available within the business. This promotes personal responsibility and encourages further development.


3. Analysis: Where do we have gaps and potential?

Identify competency gaps: Determine where there are discrepancies between the actual and target situation. Which competencies are missing or need development?

Identify potential: Discover hidden talents and skills in your workforce. Who could do even more for your company with the right development opportunities?


4. Development: How do we provide targeted support?

Tailor-made development plans: Create individual support plans that are tailored to your employees’ needs and the company’s goals.

Varied learning opportunities: Use a wide range of training and development activities. From eLearning to workshops to mentoring—offer a variety of ways to learn.


5. Integration: How do we anchor competencies in our everyday working life?

Make it practical: Make sure that newly acquired knowledge and skills can be applied directly in the employees’ day-to-day work. Encourage the transfer from theory to practice.

Use competencies: Identify tasks and projects where employees can make the most of their competencies. This not only increases their motivation, but also the overall performance of your team.


6. Evaluation: What have we achieved, and what can we improve?

Assess achievements: Check to what extent your goals have been achieved and what impact the development of competencies has had on your company’s performance and success.

Optimize the process: Draw conclusions from the knowledge gained and adjust the process as needed. Where is there room for improvement? What worked particularly well?


The competency management process is an ongoing task that will continue to require attention and commitment. But it’s worth the effort. You’ll create a learning culture that will be competitive and successful not only today but also into the future. Use the process as an opportunity to fully exploit the potential of your workforce and to make your company future-proof.


eLearning as a central tool in competency management

eLearning is a powerful tool to help you along your competency management journey. It provides a flexible and effective way to impart knowledge and nurture skills. The integration of digital learning formats facilitates the targeted and efficient development of competencies.

Supporting individual learning processes

With eLearning, you can design individual learning paths that are precisely tailored to the specific needs and current level of knowledge of your employees. This ensures that each individual gets the support they need, and raises the level of competency throughout the company.

Maximum flexibility and accessibility

The ability to use eLearning anytime, anywhere provides an ideal foundation for continuous competency development. Employees can work on their training flexibly and independently, which significantly increases motivation and commitment.

Greater efficiency and lower costs

eLearning makes your learning opportunities highly scalable and reduces costs significantly compared to traditional training measures. At the same time, it increases the efficiency of competency management as resources can be used in a more targeted manner, and training measures can be implemented more quickly.

Transparent success monitoring and adaptability

One key benefit of eLearning in the context of competency management is its ability to accurately measure and evaluate learning progress and results. It gives you an objective assessment of the effectiveness of educational measures, and provides valuable data for their ongoing optimization.

Seamless integration with competency management

eLearning can be effectively integrated into existing competency management structures. Learning opportunities can then be directly linked to competency profiles, career paths and development plans, which encourages targeted and needs-based competency development.


Competency management software: Turbocharge your HR work

Modern HR software for competency development, skill management and talent management supports your HR department in building a meaningful competency management strategy. Working with the right software provides many advantages:

Central database: Everything at a glance

Competency management software provides a central platform where all data regarding the skills and competencies of your employees is stored. This gives you quick and easy access to the information you need, making it much easier to identify skills gaps and plan development measures.

Targeted competency development: Meet their exact needs

Using the software enables you to specifically target the competencies that are crucial to the success of your company. You can create individual development plans to ensure your employees get precisely the support and encouragement they need.

Process automation: Boost efficiency

Many tasks included under the competency management umbrella can be automated with software. From collecting competency data to identifying training needs and evaluating development measures—the software relieves you of repetitive and time-consuming tasks so you can concentrate on the most important elements.

Analysis and reporting: Make data-driven decisions

One of the greatest strengths of competency management software lies in its ability to process and clearly present large amounts of data. It can perform detailed analyses and generate reports that give you valuable insights into the level of competency of your workforce. This empowers you to make data-driven decisions and continuously improve the effectiveness of your HR work.

Integration into existing systems: Seamless and user-friendly

Modern competency management software is easy to integrate into existing HR systems and processes. It provides a smooth workflow and a high level of user-friendliness, which in turn increases employee acceptance and the efficiency of software use.


The bottom line.

Competency management is an investment that pays off in spades. It not only enables you to effectively use and develop your employees’ potential, but also makes a significant contribution to increasing the competitiveness and innovative strength of your company as a whole.

The benefits of well-structured competency management are manifold. It improves employee satisfaction and retention by providing individual development and advancement opportunities. At the same time, it enables you to use resources efficiently by deploying the right skills in the right place. And last but not least, it helps you to minimize risk by identifying and closing competency gaps at an early stage.

Competency management software is an indispensable tool for designing competency management processes efficiently and effectively. It provides a central platform for managing competency data, supports the identification of development needs, and facilitates the automated implementation of development measures. Its analysis and reporting functions provide valuable information for making data-driven decisions and thus contributes to the continuous optimization of competency development.

The combination of sophisticated competency management and the use of modern software solutions forms the basis for sustainable and future-oriented personnel development. Your HR managers’ role is to recognize and use this potential to nurture their employees in the best possible way and to successfully lead the company into the future.

Take advantage of the opportunities offered by professional competency management and modern software solutions to optimize your processes and drive the development of your workforce in a targeted manner. This will give you a decisive competitive advantage and lay the foundation for your company’s long-term success. We would be more than happy to help you choose and implement a suitable software solution. Just write us a message, there’s no obligation to buy.

Nadine Pedro
[Translate to English:] Nadine Pedro, chemmedia AG
Nadine Pedro
eLearning author

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