This Application is based on the software Knowledgeworker Cards. Following, you find the:

Data Protection Declaration for Knowledgeworker Cards

Data Protection

We take data protection very seriously. We treat your personal data with confidentiality and according to data protection laws as well as this data protection declaration.

This data protection declaration applies to our application Knowledgeworker Cards as mobile iPhone and Android app (hereinafter referred to as “App”). Within it, the type, purpose and scope of data acquisition within the frame of app use are outlined.

Please be aware that data transfers over the internet can involve security flaws. A flawless protection from unauthorised access by third parties is not possible.

Responsible body

Responsible for the data processing within this app is:

chemmedia AG
Parkstrasse 35
09120 Chemnitz
Germany

info@chemmedia.de
www.chemmedia.de
+49 371 49370-0

Regarding content of the flashcards, the respective provider of the flashcards is responsible.

Which personal data will be collected?

We collect, store and process a variety of personal data categories. Personal data is data which allows others to identify you as a person (e.g. email address, name, IP address, etc.). When you install or access the App in your browser, we collect the following personal data from you:

IP address

We acquire this for the following purpose: Guaranteeing the security of the app and prevention of cyber crime.

Usage data

We acquire this for the following purpose: Improvement of the App, provision of learning materials (e.g. selection and closure of contents), suggestion of relevant content, statistical evaluation for the flashcard creators (anonymized).

The recording of personal data within this app only takes place if we have been legally authorised or if you have agreed to the collection of data in question.

Data collection within the scope of app usage

Personal data within the scope of the app usage is collected in the following way: Your data is automatically captured by our systems or by a service provider commissioned by us (e.g. analysis data).

Encryption

The app uses an encryption for security reasons and the protection of transferrable confidential contents, e.g. the enquiries you send us as app user or the communications between app users. The encryption ensures that the data you submit can not be accessed by unauthorised third parties.

Providing information, deletion, blocking

At any time, you are entitled to request information for free about your stored data, its origin, recipients and purpose of data processing. You also have the right to correct, block and delete this data. You may request this data and send us any enquiries about personalised data by using the address provided in our Imprint.

Right to raise a complaint with a supervisory authority

Please note that you have the right to raise a complaint with the responsible supervisory authority in case of data protection policy violations. The responsible supervisory authority is usually the Data Protection Officer of the county in which the company’s headquarters are based. A list of the Data Protection Officers and their contact details can be obtained on the following page: www.bfdi.bund.de

Objection to advertising mail

We hereby object to the use of our contact details published in the context of the imprint obligation for the purpose of sending unsolicited advertising and information materials. The operators of this app reserve the right to take legal action in the event of the unsolicited receipt of advertising information, such as spam e-mails.

Data protection officer

We have appointed a data protection officer for our company.

chemmedia AG
Mrs. Romy Bürger
Parkstrasse 35
09120 Chemnitz
Germany
Phone: +49 371 49370-0
E-mail: datenschutz@chemmedia.de

Changes to this data protection declaration

We reserve the right to change this Data Protection Declaration at any time in accordance with legal requirements.

Data collection in our App

Server log files

The App automatically collects and stores the following information:

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Technical Hosting

We use the following service providers for the hosting of the application:

We use these service providers in order to be able to provide our applications in a stable, secure and performant manner. The legal basis for processing your data is the legitimate interest based on Art. 6 (1) lit. f DSGVO.

We have concluded contracts with all service providers for the processing of personal data on behalf of them. This ensures that they only use the transmitted user data within the framework of the applicable European and German data protection standards and do not pass it on to third parties.

All servers on which data of Knowledgeworker users are processed are located in the European Economic Area. Extensive technical and organizational measures as well as additional security measures in the context of hosting at Amazon Web Services EMEA SARL ensure a data protection compliant processing of your data.

Support

To process your support requests (e-mail to support@chemmedia.de or use of the "Support" button directly in the application) we use the Freshdesk system. The provider is Freshworks, Inc, 2950 S.Delaware Street, Suite 201 in San Mateo, CA 94403 USA.

We use Freshdesk to process your requests quickly and efficiently. The legal basis for processing your data is the legitimate interest based on Art. 6 (1) lit. f DSGVO.

We have concluded an order processing agreement with Freshdesk. This ensures that Freshdesk only uses the user data to process the requests within the framework of the applicable European and German data protection standards and does not pass them on to third parties.

The data entered by you in the contact form or transmitted by e-mail will remain with us until you request us to delete it or until the purpose for storing the data no longer applies (e.g. after processing your inquiry has been completed). Mandatory legal provisions - in particular retention periods - remain unaffected.

For further information, please refer to the privacy policy of Freshdesk or Freshworks Inc.: https://www.freshworks.com/privacy/.

Analysis tools and application monitoring

Web analysis

We use Matomo to analyze the usage of the app and continuously improve the user experience. Matomo is an open source platform for web analytics. We run Matomo ourselves on our own servers or on the servers of a company commissioned by us.

We process the following data:

Matomo uses cookies, which are stored on your computer and which enable an analysis of your use of the app. The information generated by the cookie about your use of this app is stored exclusively on chemmedia's own servers or on servers of a company commissioned by chemmedia and is not transmitted to third parties.

Application monitoring

To improve the technical stability of our app, we monitor system stability and detect system errors. We run the application monitoring on our own servers. No data is transmitted for advertising purposes.

In the event of an error, data is transmitted to Application Monitoring, which may contain the personal data mentioned above.

Plugins and Tools

Google Firebase

This App uses Google Firebase. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Firebase is required for individual functionalities of the app and cannot be replaced sensibly according to the current state of technology. Google Firebase is used to enable cloud messaging (delivery of notifications from the App to mobile devices).

Google Firebase collects the following data:

A connection of the data with Google Analytics does not take place.

Date: 21 August 2025