We take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this data protection declaration.
This data protection declaration applies to Knowledgeworker Create and Knowledgeworker Coach as a web Application that can be used in the browser (hereinafter referred to as "Application"). It explains the type, purpose and scope of data collection in the context of your use of the Application.
We would like to point out that data transmission on the Internet may have security gaps. It is not possible to completely protect data from access by third parties.
Responsible for the data processing within this Application is:
chemmedia AG
Parkstrasse 35
09120 Chemnitz
Germany
info@chemmedia.de
www.chemmedia.de
+49 371 49370-0
We collect, store and process different categories of personal data. Personal data are data that allow conclusions to be drawn about your person.
When you use this Application, the following personal data is collected from you:
When the name is collected, it is used for the following purposes: personalization, interaction with other users, presentation to other users.
You may receive a confirmation email to verify that you are the owner of the email address you entered. (e.g. to help you with forgotten access data (reset password))
The collection is for the following purpose: personalization and presentation to other users.
For example, you can enter your company, department and position as well as your telephone contact details. The data is collected for the following purpose: personalization and ensuring that other users can reach you. The input of these data is voluntary.
The purpose of the collection is to ensure the security of the Application and prevent cybercrime.
The recording is done for the following purpose: Traceability of processing operations and suggestions for relevant content.
The collection of personal data by this Application will only take place if we are legally entitled to do so or if you have expressly agreed to the data collection in question.
Personal data can be collected in the context of the Application usage, in particular in the following ways:
If a public or customer-provided identity provider (IdP), e.g. Google, is used for registration, the user is forwarded to the IdP. The IdP then provides Knowledgeworker with certain data that must be processed and stored in order to perform authentication, e.g. user name, first and last name, email address, roles, authorizations.
Data that you have provided to us as part of your user profile, such as name, username or photo, is shared with other users in your organization, workgroup or publicly. Beyond this, we will not pass on this data to third parties without your consent.
If you create content in the Application (e.g. knowledge modules, questions, translations, virtual conversations, tasks) the following conditions apply: In addition to the actual content, the changes made are linked to your user profile and the time of the creation/change of the content is saved and made visible to other users in the system.
As a user of the Application you can receive notifications about further interactions of users with your content after an interaction (e.g. create content, create tasks for content,).
This Application uses encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as Application operator or the communication between Application users. This encryption prevents unauthorized third parties from being able to read the data you are transmitting during transmission.
You have the right to receive information free of charge at any time about your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.
We would like to point out that you have the right to complain to the responsible supervisory authority in the event of violations of data protection laws. The competent supervisory authority in data protection matters is usually the data protection officer of the state in which your company has its headquarters. A list of the data protection officers and their contact details within the EU can be found on the following link: https://edpb.europa.eu/about-edpb/board/members_en
We hereby object to the use of contact data published within the scope of the imprint obligation to send advertising and information material not expressly requested. The operators of the Application expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam e-mails.
We have appointed a data protection officer for our company.
chemmedia AG
Mrs. Romy Bürger
Parkstrasse 35
09120 Chemnitz
Germany
Phone: +49 371 49370-0
E-mail: datenschutz@chemmedia.de
We reserve the right to change these data protection regulations at any time in compliance with the legal requirements.
The Application sometimes uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until their expiry date is reached or you explicitly delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this Application may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. The Application provider has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these are treated separately in this data protection declaration.
The Application provider automatically collects and stores information in so-called server log files, which your browser automatically sends to us. These are:
An automated consolidation of this data with other data sources is not carried out.
The basis for data processing is Art. 6 para. 1 letter b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
We use the following service providers for the hosting of the Application:
We use these service providers in order to be able to provide our Applications in a stable, secure and performant manner. The legal basis for processing your data is the legitimate interest based on Art. 6 (1) lit. f DSGVO.
We have concluded contracts with all service providers for the processing of personal data on behalf of them. This ensures that they only use the transmitted user data within the framework of the applicable European and German data protection standards and do not pass it on to third parties.
All servers on which data of Knowledgeworker users are processed are located in the European Economic Area. Extensive technical and organizational measures as well as additional security measures in the context of hosting at Amazon Web Services EMEA SARL ensure a data protection compliant processing of your data.
To process your support requests (e-mail to support@chemmedia.de or use of the "Support" button directly in the Application) we use the Freshdesk system. The provider is Freshworks, Inc, 2950 S.Delaware Street, Suite 201 in San Mateo, CA 94403 USA.
We use Freshdesk to process your requests quickly and efficiently. The legal basis for processing your data is the legitimate interest based on Art. 6 (1) lit. f DSGVO.
We have concluded an order processing agreement with Freshdesk. This ensures that Freshdesk only uses the user data to process the requests within the framework of the applicable European and German data protection standards and does not pass them on to third parties.
The data entered by you in the contact form or transmitted by e-mail will remain with us until you request us to delete it or until the purpose for storing the data no longer applies (e.g. after processing your inquiry has been completed). Mandatory legal provisions - in particular retention periods - remain unaffected.
For further information, please refer to the privacy policy of Freshdesk or Freshworks Inc.: https://www.freshworks.com/privacy/.
We use Matomo to analyze the usage of the Application and continuously improve the user experience. Matomo is an open source platform for web analytics. We run Matomo ourselves on our own servers or on the servers of a company commissioned by us.
We process the following data:
Matomo uses cookies, which are stored on your computer and which enable an analysis of your use of the Application. The information generated by the cookie about your use of this Application is stored exclusively on chemmedia's own servers or on servers of a company commissioned by chemmedia and is not transmitted to third parties.
To improve the technical stability of our Application, we monitor system stability and detect system errors. We run the Application monitoring on our own servers. No data is transmitted for advertising purposes.
In the event of an error, data is transmitted to Application Monitoring, which may contain the personal data mentioned above.
We use the services of Elasticsearch BV, Keizersgracht 281, 1016 ED Amsterdam, Netherlands to store and analyze our system logs. The service collects, stores and processes the following data:
The log data is deleted after 90-180 days, depending on the log volume. All data is stored on servers in the European Economic Area.
Further information on data security can be found on the Elastic website: https://www.elastic.co/trust
Our Applications use the services of DeepL to provide the AI assistance functions ‘KAI’ (automated translation of e-learning content).
The operator is DeepL SE, Maarweg 165, 50825 Cologne, Germany.
Personal data is only transmitted to DeepL if it is contained directly in the content to be translated. No further transmission of personal data to DeepL takes place, as the requests are sent exclusively by Knowledgeworker.
DeepL guarantees that the transmitted data will not be used for training the AI. Nevertheless, you should not transmit any information classified as confidential to the AI services.
Further information on the security measures of DeepL and the handling of user data can be found here: https://www.deepl.com/en/pro-data-security.
Our Applications use the services of Google Gemini (e.g., for generating outlines, texts, or images) to provide the AI assistance functions ‘KAI’.
The operator is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Personal data is only transmitted to Google if it is directly included in the request (prompt). No further personal data is transmitted to Google, as requests are sent exclusively by Knowledgeworker.
Google guarantees that the transmitted data will not be used for AI training. Nevertheless, you should not transmit any information classified as confidential to the AI services.
Further information on Google's security measures and the handling of user data can be found here: Google DPA for Products Where Google is a Data Processor
Our Applications use the services of OpenAI to provide the AI assistance functions ‘KAI’ (e.g., for generating outlines, texts, or images).
The operator is OpenAI OpCo, LLC, 3180 18th St., San Francisco, CA 94110, USA.
Personal data is only transmitted to OpenAI if it is included directly in the request (prompt). No further transmission of personal data to OpenAI takes place, as the requests are sent exclusively by Knowledgeworker.
OpenAI guarantees that the transmitted data will not be used for training the AI. Nevertheless, you should not transmit any information classified as confidential to the AI services.
Further information on OpenAI's security measures and the handling of user data can be found here: https://openai.com/security.
Our Application enables the integration of images from the image database Pixabay. The operator is Pixabay GmbH, c/o Lacore Rechtsanwälte LLP, Berliner Freiheit 2, 10785 Berlin, Germany.
Only your search term will be transmitted to Pixabay if you actively initiate the search for an image by clicking on the corresponding button. No other personal data is transferred.
For further information on the handling of user data, please refer to Pixabay's privacy policy: https://pixabay.com/service/privacy/.
Our Application Knowledgeworker Create enables the automated dubbing of content (text-to-speech). For this purpose, we use the services of ReadSpeaker GmbH, Am Sommerfeld 7, 86825 Bad Wörishofen.
No personal data is transferred to Readspeaker unless it is included in the learning content to be dubbed.
For more information on the handling of user data, please refer to the Readspeaker privacy policy: https://www.readspeaker.com/de/erklarung-zum-datenschutz/.
Our Application enables the integration of YouTube videos by linking. YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you use the function and integrate a YouTube video, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited (so-called referrer URL). YouTube also obtains your IP address. This also applies if you are not logged in to YouTube or do not have an account with YouTube. The information collected by YouTube is transferred to the YouTube server in the USA.
If you are logged in to your YouTube account, you allow YouTube to associate your surfing habits directly with your personal profile. You can prevent this by logging out of your YouTube account.
For more information on how YouTube handles user data, please see the YouTube Privacy Policy at: https://support.google.com/youtube/topic/9386940?hl=de&ref_topic=2803240.
Our Application enables the integration of Vimeo videos by linking. The operator of Vimeo is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you use the function and embed a Vimeo video, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited (so-called referrer URL). Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged in to your Vimeo account, you allow Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.
For more information about how Vimeo handles user data, please see the Vimeo privacy policy at: https://vimeo.com/privacy.
Date: 08 September 2025